When team members do their job 100% with passion, when each team member maintains a winning attitude and team spirit, when all team members are excited to come to work and treat each other with respect, and when the quality and service is a “10” and guests are dazzled – there is a strong likelihood that the leader is a Catalytic Leader.
DM&A provides customized classroom and hands on catalytic leadership training for Food Service and Environmental Services. The training program can be one day or multiple days spread over an extended time period.
Why is it Necessary?
The bar has been raised so high that all teams can use support, training, and coaching to reach idealistic company objectives. The best athletes in the world have one or more coaches to help them continually achieve higher levels of success. DM&A coaches can help food service teams do the same.
The Catalytic Leadership Academy process is unique because it first involves an extensive diagnosis of current leadership and management practices using a proprietary scoring system. Overall results are analyzed and strengths and weaknesses are identified. Customized training is then provided to strengthen those areas of weakness.
DM&A trainers and coaches are all experienced, nationally recognized, and highly credentialed leaders in the field.
DM&A has developed a unique combination of leadership and management-style scoring and monitoring tools that help guide and drive success.